Patient Portals

East Tennessee Children's Hospital and its affiliated practices provide easy and private patient portal access to your child's medical records online. If your child is or has been a patient at Children's Hospital or one of our affiliated pediatric practices, you can view their information online whenever you want.

Children's Hospital Patient Portal

How-To Guides

• ETCH Patient Portal - COMPLETE GUIDE
• ETCH Patient Portal - Terms and Conditions – 2019
• ETCH Patient Portal - Overview
• ETCH Patient Portal - E-Mail Notifications-Indicators
• ETCH Patient Portal - First Logon Instructions
• ETCH Patient Portal - How to Switch Between Patient Records
• ETCH Patient Portal - How To Send and Read Messages
• ETCH Patient Portal - Health Summary
• ETCH Patient Portal - Visit History, Discharge Information
• ETCH Patient Portal - Results
• ETCH Patient Portal - Medications, Allergies, Conditions
• ETCH Patient Portal - How To Request a Refill
• ETCH Patient Portal - Report Review and Navigation
• ETCH Patient Portal - Pre-Registration Process
• ETCH Patient Portal - On-Line-Billing-Example
• ETCH Patient Portal - Updating Patient Profile

If your child has been to the hospital for tests or treatment, you may have already received an email with a link to the portal. If not, just download and fill out the Patient Portal Access Form (PDF) and return it with a copy of your photo ID to our Medical Records department in person or via fax at 865-541-8288; or call (865) 541-8454 for more information.

Login to Hospital Patient Portal

The following link is in compliance with the Web Content Accessibility Guidelines:

WCAG Portal Link

Affiliated Practices Patient Portal

To enroll, call the office practice and provide a personal (non-work) email address to become an approved user of that practice's patient portal.

Login to Affilated Practice Portal

Primary Care Offices