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Medical Records

What is a medical record?

A medical record is a history of someone’s health. As a parent, you have a right to access your child's medical records. Learn more about what medical records.

You may request your child's medical records (for a child younger than 18 years of age) from the Health Information Management Department by completing the linked authorization form:

This completed, signed, and dated form may be submitted via fax, email or mail along with a clear picture of your valid Photo ID/Driver's License.

If you are requesting medical records about a patient other than your own child, please send the authorizing documents such as power of attorney, guardianship papers, or other documentation that shows appointment as legal representative.


Fax: 865-541-8230

Email: medrecords@etch.com

Mail: East Tennessee Children's Hospital
ATTN: Medical Records – Release of Information
2018 Clinch Avenue
Knoxville, TN 37916

If you have questions or cannot download the form, please call 865-541-8102.

Medical Records is in the Health Information Management Department on the 6th Floor of the North Tower. Hours are Monday through Friday between 8 a.m. and 4 p.m. if you would like to request medical records in person.

Contact Medical Records 

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