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Your Visit

Please view our updated COVID-19 visitor guidelines.

We encourage parents and loved ones to visit with their child as much as possible while staying with us. While we cannot replace your home, our kid-friendly facility will provide you with a comfortable setting to enjoy family activities and bonding time.

How to Contact Us

The East Tennessee Children’s Hospital admitting office is located at:

2018 W Clinch Ave
Knoxville, TN 37916

Admitting Office: (865) 541-8169
Patient Information: (865) 541-8109
Interpretation Services: (865) 541-8457
Fax: (865) 541-8289

Weekday Hours: 6 a.m. - 9 p.m. (M-F)
Weekend Hours: 8 a.m. - 4 p.m. 

Holiday Hours may vary - please call for details.

Pain & Palliative Care

Commitment to Comfort

East Tennessee Children’s Hospital is committed to the care and comfort of children and their families. All members of healthcare team will work with each unique child and family to minimize pain and maximize comfort during every visit.

Learn more about our Commitment to Comfort

Emergency Department Renovation Re-Routing

Learn how renovation of our Emergency Department will cause changes in how some people get in and around the hospital.
Re-Routing Plan

Emergency Department Entrance

Contact Us