Pay My Bill
Bill Pay Options
Thank you for choosing Children’s Hospital Urgent Care. Please see options below to pay your bill.
If your Urgent Care visit was on or after January 1, 2025, please use the 2025 Bill Payment section.
If your Urgent Care visit was on or before December 31, 2024, please go to the 2024 Bill Payment section.
2025
If your Urgent Care visit was on or after January 1, 2025, please use the following section for bill payment:
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Pay by phone:
- 865-541-8187
- Mon-Fri 8:00am to 4:30pm
- Mail:
- P O Box 15010
- Knoxville, TN 37901
Questions about your bill:
Call Customer Service @
865-541-8144
- Online Bill Pay:
- Opt in to receive electronic statements
- Set up payment plans
- Set up recurring payments
- Request an itemized bill
- Notify Patient Accounting of Insurance or address changes
- Option to receive email receipt for Credit card transactions
NOTE: Online Bill Pay requires a separate login from the Patient Portal.
If you have questions about our Online Bill Pay, please call customer service at (865) 541-8187.
Login to Online Bill Pay
2024
If your Urgent Care visit was on or before December 31, 2024, please use the following section for bill payment:
Credit Card
To pay by credit/debit card (MC, VISA, Discover, AMEX), please click "credit card" above.
Children's Hospital Urgent Care is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ.
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E-Check
To pay by E-check, please click “E-Check” above
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Check
To pay by check, please mail your check to:
Children’s Hospital Urgent Care
PO Box 630730
Cincinnati, OH 45263-0730
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Phone
To pay by phone, or if you have questions regarding your statement, please call: (888) 265-9878
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