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Patient and Family Comments

Over the years, we have received many kind words from patients and families about their experience at East Tennessee Children's Hospital. Here are a few of those positive comments. If you'd like to contribute, use the Contact Us form.

We are from out of town, so we had no clue what to expect when walking into this hospital! Our nurses Matt, Hayleigh, Amber & Christian were all beyond amazing! We are very thankful for the service, care & experience we received. We have 5 children and have been lucky enough to never need a hospital before...the whole children's hospital experience was beyond amazing and I will forever donate & volunteer to/at a children's hospital now! Thank you for everything!

Three illustrated hot air balloons in the clouds

The care my son received was excellent, by nurses, doctors and radiology staff.

All the staff were wonderful and seemed to genuinely care about us about people and not just a number or name on a chart. They always wanted to make sure we didn't need anything and cared about us parents too which was extremely comforting with a 4-day old infant.

Illustration of the Eureka Audio-Kinetic Sculpture at East Tennessee Children's Hospital

I was very pleased with the care that was provided for my son. I was very pleased with every provider there. That facility is a wonderful facility.

The provider was very caring and thorough. I came at a time when the hospital was busy after my son passed out. I felt he was provided excellent care. ETCH always provides excellent care and I feel they pride themselves in having the best staff. I wouldn't take my son anywhere else.

illustrated floating castle in the clouds

We felt very comfortable and pleased with the love and care our son received! He was only 7 days old, and my nerves were shot with worry and they took that away with showing he was just as important to them as he is to me!

Anytime I've had to take my son to Children's everyone was so very sweet, made sure he was very well taken care of. They always ask if we need anything , I love that they have a bucket of toys for the children to play with to keep them occupied and happy. LOVE THEM!

Mrs. Drysdale's Circus illstration of a pig juggling fruit

Our Granddaughter was in for a regular checkup. She is a CF patient so she had her cystic Fibrosis checkup. Blood work x-rays and so forth. They always treat her and us like family. People in the clinic are the best!

Thank you for taking such good care of our sweet Lincoln. Everyone we encountered on the floor was exceptional! The kindness, knowledge and professionalism were above reproach!

The nurses provided excellent care! I can't say enough how much I appreciate them. Not only were they attentive, they also asked each time they were in the room if we needed anything.

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