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It's About Children - May-June, 2020

Safety Update


It's About Children - June 2020
Harper, Age 5

Masks are a Must

We're giving masks to all visitors. If you don't have your own, visit www.etch.com/covid19 to view our most recent visitation policy during COVID-19.

COVID-19 Visitation Policies

Dear Family,

Children are our future - and caring for children is a responsibility we've always taken very seriously at East Tennessee Children's Hospital. Our promise is to care for every child who walks through our doors hasn't wavered, even in the face of a worldwide pandemic.

Our nation has faced an unprecedented health event, and we've been fortunate to see a low impact here at Children's Hospital. Part of that is owed to the safety precautions we've taken to protect our patients and staff. Between masking, social distancing and visitor screening, our campus may be as safe as your own home.

As we return to normal operations, we continue to make your family's safety a top priority. Whether you're planning your next visit to our campus, or if you find yourself unexpectedly at our door - our team team is prepared to greet you with the safest in family-centered care.

On behalf of the amazing staff at Children's Hospital, welcome back and we'll see you soon!

Stay Safe,

Joe Childs, MDJoe Childs, MD Chief Medical Officer, Vice President of Medical Services
Chief Medical Officer,
Vice President of Medical Services


Our welcome will look a little different

Our 'Welcome" Will Look a Little Different

We have extra screening measures before you enter any of our campuses to make sure we keep all of our patients and staff safe

A Few Announcements

  • Facilities Reopened
    We've reopened surgeries on our Main and West campuses at 70% capacity for social distancing and safety.

  • Convenient Locations
    Our Urgent Care Centers and private practices are fully open and ready to serve you during COVID-19. Visit etch.com/find-a-location to learn more.

  • Safe Entry at Every Campus
    Please wait in your car before entering Children's Hospital Rehab Center or Urgent Care Centers. Our staff will call your when social distancing permits.
Your appointment may be virtual

Your Appointment May Be Virtual

We've launched a telehealth system that allows families to talk to their provider from the comfort of their own home.

Daughter was a visitor

"Our daughter had to have surgery during the COVID-19 pandemic...This hospital is just amazing!

- Angela from Virginia

Jaxson

Jaxson, age 5, from Corryton, thanks staff for taking care of him during a recent visit to Children's Hospital.

Bryan and Trista Cody

Bryan, age 15, has been a Children’s Hospital patient since he was 6 weeks old. His battle with Sickle Cell Anemia brings him to Children’s Hospital frequently for blood transfusions, check-ups and pain management, even in the middle of a national pandemic.

“The care we receive, the love we receive, is a blessing. I’m so grateful that I have Children’s Hospital to take care of my baby.”
- Trista, Bryan’s mom