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Visiting Policies

Visiting Policies

Guidelines for Visiting Loved ones at East Tennessee Children’s Hospital

Very few things make a child feel comfortable in a hospital like a visit from a loved one, which is why East Tennessee Children’s Hospital both encourages visits and offers liberal visiting hours so friends and family can support our patients.

As a parent, you are permitted to stay by your child’s side for the duration of his or her stay with us. Please note that we limit overnight stays from parents to one parent only, unless you receive special permission from a nurse.

Additional visiting guidelines:

  • Ministers may visit patients at any time except when treatment is being given or some other prohibitive circumstance prevails. Chaplains are available 24 hours a day to provide spiritual and emotional support to patients, families and staff and to consult on ethical issues.
  • Patients are not permitted to leave their floor to visit other floors, the cafeteria or Gift Shop without written permission from the physician.
  • To allow you and other patient families to rest, incoming telephone calls to your room will be limited to the hours of 7:00 a.m. to 10:00 p.m.
  • Flowers and other delivered gifts are welcome, but we ask that you not give patients rubber or plastic balloons because of the choking hazard they present and possible latex allergies. Mylar balloons are fine. Please be sure to give your child's full name and floor location to outside delivery personnel.
  • If you have lost an item at Children's Hospital, please call the hospital switchboard at (865) 541-8000. The switchboard operator will ask you in which area of the hospital the item may have been left and will then forward your call to the appropriate department. Every attempt will be made to locate the owners of lost articles, but if the articles are not claimed within 30 days, Children's Hospital will dispose of the items.