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Patient Portal

Patient Portal/ Medical Records

Access Your Child’s Medical Records Online

East Tennessee Children's Hospital and its affiliated practices provide easy and private patient portal access to your child's medical records online. Parents who have had a child in the hospital recently will automatically receive an email detailing how to access the portal.

Are you a patient at Children's Hospital?

If your child has not been in the hospital recently, download and fill out the Patient Portal Access form (PDF) and drop it off at our Medical Records department to become an approved user, or call (865) 541-8102 to enroll.

Log In

Are you a patient at one of our affiliated practices?

To enroll, call the office practice and provide a personal (non-work) email address to become an approved user of that practice's patient portal.

Log In

The interactive user guide above demonstrates how the Patient Portal works. For more information about signing up for the Patient Portal, accessing your child's medical records, paying your bill and support using the website, visit the Medical Records department Monday through Friday 8 a.m. to 4 p.m. or call 865-541-8102.