Health Insurance & Billing
East Tennessee Children’s Hospital Payment Options
East Tennessee Children's Hospital accepts all health care plans, and
many companies have contractual agreements with us. Patient families should
check with their health insurance provider to see if the provider has
a contract with us. If no contract exists, the insurance company may require
the patient have an out-of-network referral. We will accept the insurance
regardless of the referral; however, the insurance company may not cover
as much of the cost of the visit as it would for an in-network hospital.
The balance of any bill after insurance payments are made is the responsibility
of the patient's parent or guardian.
For questions about insurance, call the East Tennessee Children's Hospital
Billing and Collection Department (Patient Accounts) at (865) 541-8187.
For questions regarding balances after insurance and payment arrangements,
please contact Children's Hospital Self Pay Department at (865) 544-4343.
Insurance Providers for Children's Hospital
Children's Hospital has agreements with the following health insurance networks: