Thank you for choosing Greeneville Pediatric Clinic for your child's
care. We want your family's visit here to be as pleasant as possible.
Greeneville Pediatric Clinic is affiliated with East Tennessee Children's Hospital.
Scheduling an Appointment
Appointments are scheduled using three categories: Urgent (within 24 hours
of call), Non-urgent (within 2 weeks), Physical Examination (within 4
weeks). Children that need to be seen within 24 hours when all the appointments
are full will be seen as a work-in by the first available physician. We
ask that you make every effort to arrive on time for your appointment.
We adhere to a strict no-show policy, so if it as necessary to cancel
an appointment, please call the office as soon as possible to reschedule
so that others are allowed to get an appointment. Check-up appointments
arriving more than 15 minutes late will need to be rescheduled.
It is the policy of Greeneville Pediatric Clinic to collect insurance
co-pays prior to being seen by the doctor. If you do not have an office
co-pay but have a deductible contract, you will be asked to pay the fee
after the visit until your deductible is met. Our office will assist in
filing your insurance claims. Be prepared to supply your insurance information
at the time of your child's appointment. Please keep us informed of
any change in your insurance status or address. Insurance information
brought in more than 90 days from the date of service will not be filed.
Although we file your insurance, payment of the bill is ultimately your
responsibility. After your insurance is filed, you will receive an Explanation
of Benefits from your insurance carrier regarding what they are or are
not going to pay.
All non-covered and remaining charges after your insurance has paid will
be billed to you in a monthly statement. If you do not understand why
your insurance has not covered a charge, please contact the insurance
carrier for clarification. If there arc extenuating circumstances that
occur and you would like to set up your bill on a payment plan, please
contact our Billing Office at 423-636-7592.
Forms and Documents
The following resources are available for our patients:
Patient Registration and Privacy Notice
Download and fill out our patient registration, questionnaire and privacy
form prior to your visit.