Visiting Hours
Visiting hours for the general public are 10 a.m. to 9 p.m. Visitors are
limited to two per patient in patient rooms. Siblings under age 14 can
visit on Sunday from 1-2 p.m. and Wednesday from 7-8 p.m. Please
check with the nurses' station before entering the patient's room.
Ministers may visit patients at any time except when treatment is being
given or some other prohibitive circumstance prevails.
Only one parent and/or guardian may stay with a patient overnight
unless special permission for a second parent/guardian to stay is granted
by the Nurse Manager or Nursing Coordinator.
Patients are not permitted to leave their floor to visit other floors, the cafeteria or Gift Shop without written permission from the physician.
Child/family centered facilities
In 2005 Children’s Hospital completed a major expansion project that -- among other changes -- resulted in a more child/family centered medical center. Families visiting Children’s today will find these changes:
| Cafeteria Hours |
The Children's Hospital Cafeteria accepts cash and credit cards.
Monday through Friday |
| 7-9:30 a.m. | Hot Breakfast |
| 9:30-10:30 a.m. | Snacks |
| 10:30-11:15 a.m. | Closed |
| 11:15 a.m.-1:30 p.m. | Hot Foods |
| 11:15 a.m.-2 p.m. | Salad Bar |
| 11:15 a.m.-2:30 p.m. | Grill |
| 11:15-3:30 p.m. | Snacks |
| 3:30-5:30 p.m. | Closed |
| 5:30-7 p.m. | Hot Foods, Grill, Salad Bar |
| 7 p.m.-12:30 a.m. | Closed |
| 12:30 a.m.-1:30 a.m. | Night shift meals (Credit card sales only) |
| Weekends and Holidays |
| 7-9 a.m. | Hot Breakfast |
| 9-10 a.m. | Snacks |
| 10-11:15 a.m. | Closed |
| 11:15 a.m.-1 p.m. | Grill, Salad Bar |
| 1-5:30 p.m. | Closed |
| 5:30-7 p.m. | Grill, Salad Bar |
| 7 p.m.-7 a.m. | Closed |
Smoking
Children's Hospital is a smoke-free environment. Smoking is NOT
allowed anywhere inside the hospital or at the hospital entrances.
Smoking is permitted ONLY in one designated area outside the
hospital. This area is located on the ground floor on the White
Avenue side of the hospital (take the elevator to the ground floor
and follow the signs).
Telephone Information
| Gift Shop | 541-8103 |
| Guest Relations | 541-8586 |
| Information Desk | 541-8109 |
| Lost and Found | 541-8274 |
| Pastoral Care | 541-8476 |
| Social Work | 541-8457 |
| Switchboard Operator | 0 |
| Volunteer Services | 541-8136 | |
 |
To allow you and other patient families to rest, incoming telephone
calls to your room will be limited to the hours of 7 a.m. to 10 p.m.
- To make a local call, dial 9 and then the number.
- To make a long distance call, dial 9+0 and then your number
to place a collect or credit card call.
- Long distance calls may not be billed to your room.
- When outside the hospital, you may dial direct to your child's
room by dialing the prefix (865) 246-7 and then your child's room
number.
- Only the last four digits of any in-house exchange are required
when calling from within the hospital. (example: 8109)
Parking
Public parking is available in the Children's Hospital Parking Garage,
beside the Medical Office Building.
Flowers and Gifts
Flowers and other delivered gifts are welcome, but we ask that you
not give patients rubber or plastic balloons because of the choking
hazard they present and because of possible latex allergies. Mylar balloons are fine. Please be sure to give your child's full name and floor location to outside delivery personnel.
Recycling
Children's Hospital began a hospital-wide recycling program in February
1991. Currently, the hospital recycles office paper, aluminum cans
and corrugated paperboard (cardboard boxes). Collection points for
empty aluminum cans are located on each floor.