The Joint Commission Survey

To report a quality of care or safety concern to hospital management, please contact:

Phyllis Culvahouse, Associate Director for Guest Relations
East Tennessee Children's Hospital
P.O. Box 15010
Knoxville, TN 37901
(865) 541-8586

Any member of the public wishing to communicate a quality of care or safety concern may contact Joint Commission as shown below.

Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

To obtain further instructions and information from The Joint Commission , you may call 1-800-994-6610 between 8:30 a.m. and 5:00 p.m. Central Standard Time.

You may also visit their website at http://www.jointcommission.org/.