The Joint Commission Survey
To report a quality of care or safety concern to hospital management, please contact:
Phyllis Culvahouse, Manager Guest Relations
East Tennessee Children's Hospital
P.O. Box 15010
Knoxville, TN 37901
(865) 541-8586
Any member of the public wishing to communicate a quality of care or safety concern may write to the Joint Commission at the address below.
Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
or Fax to (630) 792-2656
or E-mail to complaint@jointcommission.org
To obtain further information from The Joint Commission call (800) 994-6610 between 8:30 a.m. and 5:00 p.m. Central Standard Time.
You may visit their website at http://www.jointcommission.org/.