- Patients and Families
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East Tennessee Children's Hospital
2018 W Clinch Ave
Knoxville, TN 37916
865-541-8000

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Patients and Families

How satisfied are our patients and their parents? Where do we rate compared to the competition? How engaged are patients and their families in the care process? How do we tailor our continuum of care (e.g., telehealth, home care, in-patient, ambulatory) to their individual needs? Do patients and families recommend us to their neighbors? To newcomers? Why do they seek our care?