When emergencies happen, we're here for your child
By Ryan Redman, M.D.
As a parent, you never want to think of your child being injured. However, if your child is involved in an accident, he needs emergency care quickly and in an environment that’s best suited for him.
East Tennessee Children’s Hospital’s Emergency Department provides highly specialized, emergency care for infants, children and teens. Because we treat more children needing emergency care than anyone else in East Tennessee, our doctors and nurses are equipped to treat everything from minor injuries to major medical concerns. We understand we are caring for patients who need a special kind of treatment—not only to make them well, but to also make them feel comfortable and safe.
Our dedicated medical team is led by a group of board-certified pediatric emergency medicine doctors. And our nurses and other team members all have special interest, knowledge and skill in the emergency medical care of children. Our Emergency Department team works closely with all other specialty departments in the hospital, including radiology, surgery and child life services, to provide coordinated, comprehensive and child-friendly care.
We have the only emergency facilities in the city to offer the services of Child Life Specialists who help our patients cope with the anxiety of being in the Emergency Department. They are there to distract children during painful procedures, talk a child and his family through each aspect of treatment and be an advocate for the child throughout his stay. We also have translation services available 24/7 to help anyone coming to Children’s Hospital to fully understand a child’s condition and treatment.
Our young patients also benefit from our Emergency Department designed specifically with children in mind. The décor is kid-friendly, which helps children feel more comfortable during their hospital visit. Unlike adult hospitals, our Emergency Department has equipment made to fit growing bodies—from smaller needles and anesthesia masks to breathing tubes and blood pressure cuffs. In fact, many young patients who are initially taken to nearby adult hospitals are then transferred to Children’s Hospital because we are better equipped to handle their special needs.
We handle more than 72,000 emergency visits a year—averaging 200 patients each day—and are ready to treat children 24/7, 365 days a year. In our Emergency Department, children are protected from potentially frightening adult emergencies and inappropriate situations. And non-urgent patients are triaged to a separate area within the Emergency Department during evenings and weekends.
We realize the Emergency Department is the last place a parent and child want to be, so we are committed to doing everything we can to make the experience as comfortable as possible. Not only can you be assured your child will be provided with the best care available, but also know it will happen in a safe, child-friendly environment by medical personnel specially trained to deal with any emergency situation.
Ryan Redman, M.D., is an emergency medicine doctor at East Tennessee Children’s Hospital.